Upselling and other bullshit ways to make a living

Back in training today to get the corporate bung-holing on how to sell, sell, sell!

I hate selling. The only thing I hate more than selling are the people who love to sell. It takes a certain kind of genetic deviant to get off on hammering people who call in for tech support with "upsells."

Upselling is one of those bastardized corporate terms for getting someone who is already on the hook a little more on the hook. If they were already stupid enough to buy a cheeseburger from you, push the fries and drink. Every God damn time I go to get an oil change at Jiffy Lube now, they try to upsell me an air filter though my current one is barely dusty. I called them on it though. I told the kid if he honestly thought I needed a new air filter for $12, I would leave it entirely up to his conscience as to whether or not I got one. I turned the table a bit. He could have just taken the sale and been done with it, but I took away his ability to close me by imbuing him with the moral responsibility for the decision. He wasn't salesman enough to take it. But to be honest, had he actually tried to sell it to me, I probably would have told him to fuck off.